Terms of Use

Effective Date: September 3, 2026

These Terms of Use (“Terms”) govern your access to and use of www.tangentehr.com (the “Website”), which is operated by TangentEHR LLC (“TangentEHR,” “we,” “us,” or “our”).

By accessing or using the Website, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with these Terms, you should not use the Website.

1. About the Website

The Website provides information about TangentEHR’s healthcare information technology products and services, including electronic health records (EHR), electronic medical records (EMR), practice management, medical billing, revenue cycle management, collections, financial reporting, and related services.

The Website also allows visitors to contact TangentEHR and request information or a demonstration of certain products or services.

The Website is not itself a patient portal, clinical care system, or secure healthcare information exchange.

2. Informational Content

Information provided on the Website is intended for general informational and business purposes.

Although TangentEHR attempts to provide useful and accurate information, we do not guarantee that all information is complete, current, accurate, or error-free.

Website content may be changed or removed at any time without notice.

The Website does not constitute medical, legal, tax, accounting, financial, or other professional advice.

3. No Medical Advice or Emergency Services

Nothing on the Website is intended to provide medical diagnosis, treatment, or medical advice.

TangentEHR is a healthcare technology and services provider and is not a substitute for a physician, healthcare provider, emergency service, or other qualified professional.

If you have a medical emergency, contact appropriate emergency services or a qualified healthcare professional.

4. No Client Relationship

Accessing the Website, contacting TangentEHR, submitting a contact form, or requesting a product demonstration does not by itself create a contractual, consulting, healthcare, fiduciary, employment, or other professional relationship between you and TangentEHR.

Any services provided by TangentEHR are governed by the applicable written agreement or other legally binding arrangement.

5. Healthcare and Confidential Information

TangentEHR’s products and services may involve confidential information, patient information, protected health information, employee information, insurance information, billing information, and other sensitive data.

The public Website and its general contact forms are not intended to receive such information.

Do not submit patient records, medical information, protected health information, Social Security numbers, passwords, financial credentials, or other confidential information through a general Website form.

If you are a TangentEHR customer or authorized user, use the secure system, portal, or communication method specifically provided or authorized by TangentEHR for confidential information.

6. Acceptable Use

You agree to use the Website only for lawful purposes.

You may not:

• Violate any applicable law or regulation;

• Attempt to gain unauthorized access to the Website or related systems;

• Interfere with Website operation or security;

• Introduce viruses, malware, malicious code, or other harmful material;

• Attempt to probe, scan, or test the vulnerability of the Website without authorization;

• Use automated systems to access the Website in a manner that could impair its operation;

• Scrape or systematically copy Website content without authorization;

• Impersonate another individual or organization;

• Submit false or misleading information;

• Use the Website to commit fraud or other unlawful activity; or

• Attempt to circumvent security or access controls.

7. Intellectual Property

The Website and its contents, including text, graphics, logos, photographs, designs, software, trademarks, service marks, and other materials, are owned by or licensed to TangentEHR and may be protected by copyright, trademark, and other intellectual property laws.

Except as permitted by applicable law or with our written permission, you may not reproduce, distribute, modify, publicly display, publish, transmit, sell, license, or commercially exploit Website content.

“TangentEHR,” “Tangent-EHR,” “Tangent One Solution,” and related names, logos, and marks may constitute trademarks or service marks of TangentEHR or their respective owners.

8. Third-Party Links and Services

The Website may contain links to or integrations with third-party websites and services.

Third-party websites and services are independent from TangentEHR and may have their own terms, privacy policies, and practices.

TangentEHR does not control and is not responsible for third-party websites or services.

9. Website Availability

We may modify, suspend, restrict, or discontinue all or part of the Website at any time.

We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TANGENTEHR LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE WEBSITE AND ITS CONTENT, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE FREE FROM ERRORS, VIRUSES, SECURITY VULNERABILITIES, OR OTHER HARMFUL COMPONENTS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TANGENTEHR LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE.

THIS INCLUDES, TO THE EXTENT PERMITTED BY LAW, LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR DAMAGES ARISING FROM RELIANCE ON INFORMATION PROVIDED THROUGH THE WEBSITE.

NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless TangentEHR LLC and its officers, directors, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, costs, and expenses arising out of or related to:

• Your violation of these Terms;

• Your misuse of the Website;

• Your violation of applicable law; or

• Your violation of another person’s rights.

13. Privacy

Your use of the Website is also subject to the TangentEHR Privacy Policy.

The Privacy Policy describes how TangentEHR collects, uses, discloses, and protects personal information collected through the Website.

14. Changes to These Terms

TangentEHR may modify these Terms from time to time.

Updated Terms will be posted on the Website with a revised Effective Date.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

15. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law principles, except to the extent that applicable law requires otherwise.

Any dispute arising from or relating to these Terms or your use of the Website shall be subject to the jurisdiction of the applicable courts located in New York, except where applicable law requires otherwise.

16. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms and the Privacy Policy constitute the terms governing your use of the public Website, except where a separate written agreement between you and TangentEHR applies.

Where a separate customer, licensing, service, Business Associate, or other written agreement applies, that agreement will govern the matters covered by that agreement.

18. Contact Us

Questions regarding these Terms may be directed to:

TangentEHR LLC
385 West John Street, 2nd Floor
Hicksville, New York 11801
United States

Email: privacy@tangentehr.com