Privacy Policy
Effective Date: September 3, 2026
TangentEHR LLC (“TangentEHR,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, and protect information in connection with www.tangentehr.com (the “Website”), including when you contact us, submit an inquiry, or request a demonstration of our products or services.
TangentEHR provides healthcare information technology, electronic health record (EHR), electronic medical record (EMR), practice management, medical billing, revenue cycle management, and related services. Because some of our services may involve sensitive healthcare and patient information, we distinguish between information collected through this public Website and information processed through our products and services on behalf of healthcare organizations and other customers.
1. Information We Collect
Information You Provide
We collect information that you voluntarily provide to us through the Website.
This may include information submitted through our general contact forms, including:
• Name;
• Email address;
• Telephone number;
• Organization or company name; and
• The contents of your message or inquiry.
Our Request Demo form may also request:
• First and last name;
• Organization;
• Email address;
• City;
• State;
• Country;
• Telephone number;
• Preferred day or days for contact;
• Preferred time for contact;
• Anticipated purchase timeframe; and
• How you learned about TangentEHR.
You are not required to provide information unless it is reasonably necessary to respond to your request or provide a service you have requested.
Sensitive Information
The public Website and its contact and demonstration forms are not intended for the submission of protected health information (PHI), medical records, patient records, Social Security numbers, financial account credentials, passwords, or other highly sensitive information.
Please do not submit such information through a general Website form or email unless TangentEHR has specifically instructed you to use an appropriate secure method.
Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically by our hosting, security, and website infrastructure.
Depending on the configuration of the Website and the services used, this information may include:
• IP address;
• Browser type;
• Device type;
• Operating system;
• Date and time of access;
• Pages visited;
• Referring URL;
• General location information derived from IP address;
• Technical diagnostic information; and
• Information concerning interactions with the Website.
This information may be used to operate, maintain, secure, troubleshoot, and improve the Website.
2. Cookies and Similar Technologies
The Website may use cookies and similar technologies.
Cookies may be used for purposes such as:
• Essential Website functionality;
• Security;
• Remembering preferences;
• Website performance;
• Understanding Website usage; and
• Supporting embedded content and third-party functionality.
The Website currently includes embedded Google Maps functionality. Third-party embedded services may collect information according to their own privacy policies and cookie practices.
We do not represent that every browser or device will receive the same cookies or technologies.
Because Website technologies may change, our actual cookie and tracking practices may change from time to time.
You can control or disable certain cookies through your browser settings. Blocking some cookies may affect Website functionality.
3. Analytics and Tracking Technologies
TangentEHR may use analytics or similar technologies to understand Website traffic, diagnose technical problems, improve Website performance, and understand how visitors interact with our Website.
Where third-party analytics or tracking technologies are used, those providers may collect technical information such as IP address, device information, browser information, pages viewed, referring URLs, and interaction data.
We will update this Privacy Policy when appropriate if our use of analytics or tracking technologies materially changes.
4. How We Use Information
We may use information collected through the Website to:
• Respond to inquiries and requests;
• Contact you regarding products or services you have requested information about;
• Schedule demonstrations or consultations;
• Provide information about TangentEHR and its products and services;
• Communicate with current or prospective customers;
• Maintain and improve the Website;
• Monitor Website performance;
• Maintain security and prevent unauthorized access;
• Detect fraud, abuse, or other unlawful activity;
• Maintain business records;
• Comply with applicable legal and regulatory obligations; and
• Carry out other purposes disclosed at the time information is collected.
5. Healthcare and Patient Information
TangentEHR provides healthcare information technology and related services that may involve the processing of patient, provider, employee, insurance, billing, and other sensitive information.
Information processed through TangentEHR’s products and services may be subject to separate agreements, privacy notices, security requirements, business associate agreements (where applicable), and other contractual or legal requirements.
This Privacy Policy primarily addresses information collected through the public Website.
It does not replace any customer agreement, Business Associate Agreement, patient privacy notice, or other privacy or security documentation applicable to TangentEHR’s healthcare technology or billing services.
Where TangentEHR processes protected health information on behalf of a covered entity or other customer, such processing may be governed by applicable agreements and requirements under the Health Insurance Portability and Accountability Act (HIPAA), its implementing regulations, and other applicable law.
6. Information Sharing
We may disclose information to appropriate third parties when reasonably necessary to operate our business and Website.
Service Providers
We may use third-party providers for hosting, cloud computing, security, communications, Website operations, infrastructure, technical support, and related services.
TangentEHR uses or may use cloud infrastructure and technology services provided by providers such as Amazon Web Services (AWS) in connection with our technology environment.
The specific providers used may vary depending on the particular system, product, service, or Website function.
Embedded Third-Party Services
The Website includes third-party functionality, including Google Maps.
When you interact with an embedded third-party service, that provider may collect information directly from your browser or device in accordance with its own policies.
Legal Requirements
We may disclose information where reasonably necessary to:
• Comply with applicable law;
• Respond to a subpoena, court order, or lawful governmental request;
• Protect the rights, safety, or property of TangentEHR or others;
• Investigate fraud, security incidents, or unlawful activity; or
• Enforce our agreements and policies.
Business Transactions
If TangentEHR is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
7. Sale of Personal Information
TangentEHR does not sell personal information collected through the public Website for monetary consideration.
We also do not use Website contact-form information for purposes unrelated to the purposes described in this Privacy Policy without appropriate notice where required by law.
8. Data Security
TangentEHR maintains administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, disclosure, or destruction.
Our security measures may include controls relating to access management, authentication, infrastructure security, monitoring, encryption, backups, and other safeguards appropriate to the information and systems involved.
Because no electronic transmission or storage system can be guaranteed to be completely secure, we cannot guarantee absolute security.
For information processed through our healthcare technology products and services, additional security controls and contractual requirements may apply.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.
Information processed on behalf of a customer may be retained in accordance with the applicable customer agreement, our contractual obligations, and applicable law.
10. Your Privacy Rights
Depending on applicable law and your location, you may have rights regarding personal information we maintain about you.
These rights may include:
• Requesting access to certain personal information;
• Requesting correction of inaccurate information;
• Requesting deletion of certain information;
• Requesting information about our privacy practices;
• Objecting to or restricting certain processing; and
• Exercising other rights provided by applicable law.
The availability and scope of these rights may vary depending on the nature of the information and the law applicable to the particular circumstances.
To submit a privacy request, contact us using the information below. We may take reasonable steps to verify your identity before processing certain requests.
11. New York Residents
TangentEHR LLC is located in New York State and seeks to comply with applicable New YorkState privacy and data-security requirements.
We maintain safeguards designed to protect private information in accordance with applicable legal and contractual requirements.
If applicable law provides additional rights to New York residents, those rights will be honored in accordance with the applicable requirements.
12. Third-Party Websites and Services
The Website may contain links to or integrations with third-party websites and services.
Third-party websites and services are governed by their own privacy policies and terms.
TangentEHR is not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.
13. Children’s Privacy
The Website is intended for a general audience and is not directed toward children.
We do not knowingly collect personal information from children through the Website.
If you believe that a child has submitted personal information through the Website, please contact us so that we can review the situation and take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, Website, technology, services, or applicable law.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or TangentEHR’s privacy practices, please contact:
TangentEHR LLC
P.O. Box 9045
Hicksville, New York 11802
United States
Privacy Email: privacy@tangentehr.com